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Customer reviews of Arena Cars Ltd
At Arena Cars Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Arena Cars Ltd
Based on 222 customer reviews
Appaling and violent
By Alex G on 16 October 2018 | Purchase not verified
They waited for me to be out of warranty despite knowing they sold a car to me with many faults. Out of warranty the car broke down and cost £1200. Despite the fact I took the car into them on 2 occasions to try to get them to fix the car (whilst under warranty), they refuse to accept they had any fault in the breakdown, which they failed twice to identify as a fault in the car. I took the car to a mechanic who told me that they had not serviced the car. The Vauxhall garage then had to update the car's computer as it was out of date. Arena called both of these companies liars who both used me for finical gain, then called me a liar. The male owner then invited me in to Arena to work something out and proceeded to call me a liar, violently shout at me and slam paperwork on the table. Funnily, 2 customers came in whilst he was being aggressive, he instantly calmed down and went on telling a story to me making me out to be a bad customer so the other customers would blame me not Arena.
By Ian P on 29 December 2017 | Purchase not verified
Very friendly and honest car dealer Had a couple of bulb issues in the first week Renewed without any problem Had my car for nearly 3 months no problems Then out of the blue loads of issues The staff at arena cars took on board what happened and the fault which turned out to be an intake manifold which had to be replaced they replaced it without any complications and no cost to myself £700 I did take out a warranty with the car but unfortunately this part was not covered But they replaced it regardless Fantastic customer service I would highly recommend this used car dealership to anybody Many thanks to all the team at arena cars