AutoTrader Reviews

Good selection of quality used cars and an overall excellent service

I purchased a 2018 BMW 4 Series M Sport from Arena Cars, and so far, I couldn’t be happier with the quality of the car and the overall purchasing experience. The car, with one previous owner, a full-service history, and relatively low mileage for its age, I felt was competitively priced and ticked all the boxes. I came across Arena Cars on Autotrader and did a little research on the business and what their previous customers had said about them. This is a family-run business, and their personal touch is noticeable, which for me makes all the difference when spending a significant amount of money. When I initially called to enquire about the car, Angela promptly answered my questions and went beyond to provide additional information. Since I live 90 minutes away, I requested some extra close-up pictures of the interior, as these car can typically be a bit tired inside, and within 20 minutes Tony sent a comprehensive walkaround video along with detailed photos, including shots of the boot with the seats down and the infotainment console and a snapshot of the service history details. This level of responsiveness and transparency immediately made a decision to go and view the car a quick one. The following day, I went to view and test drive the car. Angela and Keith greeted me warmly, and offered me a coffee, and after Angela showed me around the car, Keith accompanied me on the test drive. The test route was thoughtfully planned, covering roundabouts, local roads, a dual carriageway, and roads with speed bumps - ideal for assessing the car's handling in various urban conditions. Afterward, I took some time looking at the car’s interior and overall condition again and felt confident enough to place a deposit. I was back the next morning to pick it up and pay the balance. Speaking with Angela and Tony, it’s clear they prioritize quality and only sell vehicles in excellent condition, with no modifications. This selective approach is evident when looking at other cars on Arena Cars forecourt. The car was what I was looking for at what I felt was a competitive price, so I didn’t feel the need to try and negotiate a different price could have been justified. I’m really happy with my purchase and wouldn’t hesitate to recommend Arena Cars to friends and family. Whether buying or selling a second-hand car, I’d definitely have them at the top of my list to speak to first.

A great trader with great customer service

Tony was very helpful with all the paperwork and made the transaction very easy. Very pleased with the car we purchased and would deal with Arena Cars again in the future

A sterling 5-star service!

Fantastic Service! The joy of Arena Cars is that they are a family-run business, where they really take pride in the service they deliver and that shone through when meeting Tony. I am someone who knows nothing about cars, but Tony really explained the positives of each vehicle but equally was open and honest about items that may need addressing in the future. Tony very clearly wears his heart on his sleeve, shows a real passion for each car he has, and goes above and beyond to deliver a fantastic customer experience from the moment you walk onto his forecourt, to the minute you drive away in your new car. Would highly recommend Arena Cars to everyone!

Highly recommended

What a genuine, friendly, and professional business. Family run and looked after my Mum wonderfully. Great showroom and Tony is just lovely. Thank you and you will definitely be seeing us again soon.

Fantastic, Honest & Trustworthy Car Dealers

We recently purchased a car from Angela and Tony at Arena Cars and only have positive things to say about them. My wife and I were simply blown away by their honest and upfront approach, and beautifully prepared and cared-for cars. I've been a car enthusiast for the last 30 years and have had too many cars to count. I'm extremely fussy with the cars I buy and I've bought vehicles from private sellers through to prestigious main dealers, none of which have impressed me in the way that both Angela and Tony have. If you're looking for a great car and a car dealer you can trust and believe, then look no further, 100% recommended.

Recommend

They were friendly, not pushy and had a cute office dog way to a girl's heart cars and dogs what more can ya want

Fabulous place to buy cars

Excellent service provided and not at all pushy. Cars in lovely condition and good spec at a good price. I would highly recommend. Thanks

Top seller

I have brought multiple cars from Tony & Angela Have always received excellent service & Would highly recommend them

Very welcoming

Very friendly and welcoming family business. Answered all questions honestly and was not pushy in any way at all. Paperwork was sorted promptly and efficiently. Really felt looked after throughout the whole experience. Would 100% recommend and will definitely buy another car from them in the future.

The only place to go for quality used Cars.

Excellent service, honest sales. This is the 11th car we bought from Arena Cars. Very smooth transaction every time and can't do enough to help you get the car you want. I always recommend Arena Cars and I would never go anywhere else.

Great customer service

Sarah and I are very pleased with the car - it was prepared to a very high level and in great condition. Angela and Keith were very helpful and kind - answered all of our questions, a great test drive, and thorough documentation. The best-used car experience ever - many thanks

Top sellers

Genuine, informative, and honest.

Fantastic service

Fantastic service, friendly, helpful, and informative, I will be taking the car I brought back to them for MOTs and services as they have made me feel comfortable that I will be taken care of and not just on a conveyor belt.

Highly recommended

Very welcoming, friendly, polite, knowledgeable. Good quality cars. Would definitely recommend buying from them ( Tony).

Great deal.

Tony & Angela gave me a very good deal and made the process very simple. Thank you Arena Cars

Excellent service

From start to finish were fantastic, never felt pressured into our purchase, car was exactly as in Autotrader, more attentive than the main dealers, couldnt do enough for us, we will happily be using Arena cars in the future

Great team, great garage, extremely happy

Absolutely top-notch service from my first interaction with the team, through to a speedy finance process and part exchange. Love the new motor, and Tony and team have been nothing but helpful at every stage! I wouldn't hesitate ro recommend them!

I would recommend arena cars to everyone. The service I received from them was excellent they were friendly and made me feel comfortable with doing business with them. I would buy from arena cars again.

Your dream car seller, explains everything, no hard sell & paid a reasonable price for my trade in. Will definitely be back when I decide to change my car again. Thank you for a great experience.

Brilliant

From finding my right car to finally buying the staff were fantastic very helpful kind patient very professional making it a very happy experience I would recommend them to anyone very personal service and made to feel valued as a customer.

Excellent company

Car exactly how advertised on website. Bought the car and had left with it within an hour.

Great people to do business with

This is the 3rd car we have purchased from Tony & Angela as a family, the whole process from beginning to end is a pleasure, Tony, Angela & the team at Arena make purchasing a car from them an enjoyable experience, couldn’t recommend them highly enough.

I brought a Ford fiesta from them it is in brilliant condition they cleaned it all up sorted everything out for me and for a good price they where all very friendly and helped me in every way they could will definitely be recommending them.

I’d do it all again tomorrow!

Excellent service! Tony and Angela were very professional and efficient. Process was smooth from start to finish.

Fantastic as always!

Tony and the team as always friendly and helpful. Would always come here for my cars and recommend to others regularly. If your looking for a new car look no further!