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Customer reviews of Arena Cars Ltd
At Arena Cars Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Arena Cars Ltd
Based on 156 customer reviews
By Renu B on 29 July 2019 | Purchase not verified
Let say straight...professional trader. Perfect with all parts of service during buying my first car and helpful to finish transaction. Arena Cars Ltd offers amazing service, warranty ect.
Forget the big dealerships, use Arena Cars.
By Richard P on 14 June 2019 | Purchase not verified
Fantastic customer service from start to finish. Made buying the car a pleasure and straight forwards. Highly recommend buying your next second hand car from Arena Cars. Have bought all our previous cars from large dealerships and never had this high level of service
Amazing Customer Service!
By Bethan W on 07 December 2018 | Purchase not verified
We went and viewed the car and the owner greeted us and took us through the specs. We then went out on a test drive and the owner was very friendly and helpful. After discussing the details the owner said he would run the car through a new MOT and service, which was a great part of the sale. We also met the owner's mum who was also very helpful and provided us with all the relevant information. After going away to think about the car we decided to go with Arena Cars because of it's great customer service but also how good the car was. Would 100% recommend and will definitely use them again in the future!
Professional and extremly friendly
By Louise K on 12 November 2018 | Purchase not verified
I recently purchased a car from Arena and i can not fault them at all. They were incredibly helpful and professional. The car was MOT'd, Cleaned and had body worked repaired prior to my collection. Would highly recommend.
Appaling and violent
By Alex G on 16 October 2018 | Purchase not verified
They waited for me to be out of warranty despite knowing they sold a car to me with many faults. Out of warranty the car broke down and cost £1200. Despite the fact I took the car into them on 2 occasions to try to get them to fix the car (whilst under warranty), they refuse to accept they had any fault in the breakdown, which they failed twice to identify as a fault in the car. I took the car to a mechanic who told me that they had not serviced the car. The Vauxhall garage then had to update the car's computer as it was out of date. Arena called both of these companies liars who both used me for finical gain, then called me a liar. The male owner then invited me in to Arena to work something out and proceeded to call me a liar, violently shout at me and slam paperwork on the table. Funnily, 2 customers came in whilst he was being aggressive, he instantly calmed down and went on telling a story to me making me out to be a bad customer so the other customers would blame me not Arena.
By Ian P on 29 December 2017 | Purchase not verified
Very friendly and honest car dealer Had a couple of bulb issues in the first week Renewed without any problem Had my car for nearly 3 months no problems Then out of the blue loads of issues The staff at arena cars took on board what happened and the fault which turned out to be an intake manifold which had to be replaced they replaced it without any complications and no cost to myself £700 I did take out a warranty with the car but unfortunately this part was not covered But they replaced it regardless Fantastic customer service I would highly recommend this used car dealership to anybody Many thanks to all the team at arena cars