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Customer reviews of Arena Cars Ltd

At Arena Cars Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Arena Cars Ltd

Arena Cars Ltd
5
4.9

Based on 159 customer reviews

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  • 5

    5 start

    By SAMANTHA I on 27 May 2017 | Verified purchase

    Amazing service from start to finish, so good to find an honest car sales man

    Reply from Arena Cars Ltd on 28/05/17

    Thank you for your business Samantha I hope you're enjoying the VW Golf. Kind Regards Tony


  • 5

    First-class customer service

    By Kirstie F on 27 May 2017 | Verified purchase

    The customer service was first-class! Tony, was extremely helpful. Tony helped me with picking an appropriate car for my needs and he explained everything I needed to know. He even went the extra mile and showed me how to pay the tax online. I was offered to part- exchanged my car which was great! From picking the car I wanted, filling in the paperwork to being able to drive my new car away only took a couple of days and he even offered 12 months warranty :)

    Reply from Arena Cars Ltd on 28/05/17

    Thank you for your kind words I had so much fun dealing with you throughout the Sale. Hope the Fiesta gives you plenty of years of happy motoring. kind Regards Tony


  • 5

    Well impressed from start to finish..

    By Carl B on 16 May 2017 | Verified purchase

    What a great experience with Arena Cars; from start go finish. The website provides an excellent 360 degree look on all vehicle's which basically gives you a virtual experience without leaving your home. The team are really helpful and welcoming and don’t force the buy. A special mention Keith the finance organiser; top bloke who really takes care of you and your deal. Well done team and we really love our new car..

    Reply from Arena Cars Ltd on 28/05/17

    Thanks for the kind words and positive feedback on our website. Hope you're enjoying the new car! Kind Regards Tony


  • 5

    Highly recommended

    By DEAN G on 10 May 2017 | Verified purchase

    Couldn't be more accommodating, opened early so I could view the car before going to work. Deposit paid and car was ready within a couple of days, serviced with a new MOT. It was Valeted before collection and there was no pushy sales pitch for extra warranty or finance. Tony you're a star and pass my thanks on to the guys that prepped the car. Will be calling you again when I next change cars.

    Reply from Arena Cars Ltd on 13/05/17

    Thank You Dean for your kind words and we're so happy you're pleased with your new car.


  • 5

    Happy

    By Michelle L on 13 April 2017 | Verified purchase

    Very professional

    Reply from Arena Cars Ltd on 13/05/17

    Thank You for the review really appreciated. Kind regards The Arena Team.


  • 5

    Friendly, helpful and easy

    By LIAM T on 22 August 2016 | Verified purchase

    Test drove a car with Arena Cars Ltd, it was exactly as the advert had described. Staff where friendly and helpful. Picked the car up a few days later. Car had been MOT’ed, serviced and cleaned. The staff were well prepared, no complications or hassle from the transaction, I able to drive home in the new car home after changing the details.

    Reply from Arena Cars Ltd on 30/07/19

    Hi Liam, thank you for leaving this review for Arena Cars we really appreciate taking the timeout to do so. Kindest regards Arena Cars


  • 5

    Fantastic service and value

    By James C on 16 May 2021 | Purchase not verified

    Recently found a fantastic Skoda Octavia VRS here. The car was superbly presented and priced to market. No need for silly negotiations or offers as the car was correctly priced, serviced and supplied with a fresh MoT. Excellent communication and service through the transaction and a great warranty product available too. Flawless transaction.

    Reply from Arena Cars Ltd on 19/05/21

    Hi James, We really appreciate you leaving us this review and glad our service was 5 star. You bought a stunning VRS there, love the colour of that car. Thanks again for your business and kind words. Tony & The Arena Team


  • 5

    Open, honest and fair

    By Gary W on 04 May 2021 | Purchase not verified

    Great communication, very open and honest on appraising my car. Would highly recommend.

    Reply from Arena Cars Ltd on 08/05/21

    Thank You Gary for the 5 Star review, so glad you were happy with our trade in price and service. Hope you enjoy the new car, thanks for your business. Kind regards Tony & The Arena Team.


  • 5

    A Great Car With Even Greater Service.

    By Dan H on 10 April 2021 | Purchase not verified

    Dealer's knowledgeable Vehicle cleanliness Value for money Resolving issues I had been looking for Audi TT's for a while and came across the one at Arena Car's. I was trying to sell my S3 and thought I'd send Arena Cars some information to see what I would get as a Part-Ex. Tony called me back within 10 minutes and was genuinely interested in what I had to say. He offered me a fair price and allowed me to put a deposit down. Was very open about the condition of the car and if anything undersold it. He was very considerate about the fact I was journeying 2hrs to come to him and nothing was too much. Car was MOTed and Serviced even though it had been done only a few month prior to make sure that I had nothing to worry about. Very happy with the TT Tony, you're a top bloke. It was a pleasure dealing with you!

    Reply from Arena Cars Ltd on 29/04/21

    Thank you so much for this detailed and fantastic review. It was a pleasure doing business with you, your part exchange was kept in amazing condition a huge credit to you. Glad you’re pleased with the TT, stunning car that. Wish we had more of them in stock! Hope to see you in years to come for the next car. Kind regards Tony & The Arena Team


  • 5

    Amazing experience and so friendly

    By Maria A on 23 January 2021 | Purchase not verified

    Just purchased an Ford Focus from this family garage. Tony and his Mother both gave excellent service, could not have been more helpful, new service and Clutch provided on this lovely car. Thank you for such a straightforward deal, will definitely be recommending you to everyone I know!! And will definitely be coming back to get my new car from you guys!! Can’t thank you enough! Maria aldridge

    Reply from Arena Cars Ltd on 24/01/21

    Thank you Maria for this lovely review, we really appreciate you taking the time to leave this. Glad you like the Ford Focus and that you’re happy about the new clutch, we always have high standards when preparing our cars for sale. Thank you for recommending us it really helps and especially in the difficult market we’re in currently. Gutted I didn’t get to meet your French bulldogs, but if you’re ever passing introduce us lol. Happy motoring from the arena cars team.